Systech is a leading global claims consultancy and clients can be confident that we have the professionalism and expertise to look after their interests.

Adopting the correct strategy is the mainstay of a successful claim. We draw on our wealth of experience to offer strategic guidance that is focused on the provable issues and to prepare documentation that is technically, legally and commercially accurate.

Clients are given an honest appraisal of their contractual and commercial position and we do not embark on a process until all the risks and benefits have been considered. We will provide recommendations on how our client’s specific claim objectives can be achieved and prepare a schedule of activities, with resources and completion dates, to give the client visibility of progress.

Peer reviews are carried out by our expert advisors at the key stages of a process, including at the outset to verify the strategic approach.

Pro-active claims management

Holistic, through project approach 

Preventative approach with early warning mechanisms facilitating escalation management and implementation of mitigation measures to minimise project impacts.

Performance reporting and heat map dashboards to identify potential “at-risk” activities.

Project establishment with unambiguous contract documents, clearly defined obligations/interfaces/risks, robust schedule and cost baselines and collaborative contractor on-boarding.

Post-project workshops to feed into lessons learnt analysis and staff upskilling for future projects.

Claims assessment

Advice on the claim and its merits; the first question will always be “Are there valid grounds for the claim?” 

Procedural compliance; understanding the contract mechanism, correct contract administration, timescales and setting out contractual obligations and liabilities. 

Establish clear claim evaluation based on its merits, offering counterarguments and mitigations to reduce or remove liability.

Evaluate schedule

Is the schedule a suitable starting point for evaluation? 

Has the schedule been properly constructed to allow a correct response to delay events?

Assess the schedule for logic errors, missing logic, lags or constraints that drive ability to claim.

Link to baseline schedule and subsequent as-built updates.

Delay analysis

Establish the most appropriate method for analysing and quantifying delay and disruption.

AACE/SCL compliant analysis to provide counter arguments and drive settlement through evidenced arguments.

Ensure delay analysis methodology provides correct analysis of concurrent culpable delays.